Davor Altman – From Call Centre to Automattic
Happiness Engineer at Automattic, trying to make the web a better place every day. Also a Customer Support addict and chess fanatic. A host of Customer Happiness meetups in Serbia.
Before Automattic worked as a Head of Customer Happiness team at ManageWP. Found his home at Automattic where he can combine his two greatest passions – WordPress and Customer Support.
Mason James – What Happens After Launch? Becoming a Rockstar at Support, Management, and Infrastructure for WordPress
Mason James is the Founder & CEO of Valet and wearer of a great many hats, including overseeing business development and fostering agency and team growth.
He started Valet, originally known as the WP Valet, in 2011 as the original WordPress support company, because he couldn’t find high-end help for clients who needed it. Since no one was offering the caliber of support he envisioned, he decided it was time to hang his sign out—becoming a trailblazer in the digital realm.
Mason built the company to provide top-tier holistic support & strategy, and customers kept coming back. Since 2012, its employed a vast array of services, ranging from digital strategy, migrations, maintenance and support to custom design and development. The 18 team members at Valet work tirelessly to truly know and care about every client—and offer recommendations for their success based on intimate understanding of their needs, goals, and strategic vision…truly working as digital partners.
Ivelina Dimova-Gancheva – The WordPress Developer’s Toolkit
Web developer with passion for WordPress, currently working at Crowd Favorite where we develop web solutions for big enterprise companies. I enjoy learning new stuff and playing with different automation scripts to fasten the development process. I like to spend my spare time doing yoga, photography, hiking and swimming.
Nevena Tomović – How to grow your business by producing quality blog posts
I am a Growth Engineer at Devana Technologies and ManageWP. My main focus is on producing quality SEO content, and driving traffic to our sites. I come from a multilingual background, and my education was centered on Languages (German and Italian), as well as communication. I like communicating through writing and speaking.